Tickets website Viagogo should make it easier for festival goers to obtain refunds for events which are not going ahead as planned, according to Which? Viagogo 'refusing to refund fans' for gigs cancelled in pandemic. Viagogo have come under fire for refusing to issue refunds for events that have been cancelled or postponed due to the coronavirus pandemic. Some sites, like Viagogo, have already announced customers will get full refunds … What is the Ticketmaster refund and exchange policy? 23 July 2020, 17:13 | Updated: 23 July 2020, 17:36. says firm changed policy to deny refunds if tickets can be used in 2021. Wisconsin class-action suit says StubHub went back on guaranteed refunds for events canceled because of coronavirus. With a number of Asia tours being canceled (e.g. Crowds at Reading Festival 2019 - Day One. Viagogo is refunding people who bought tickets to events that have been permanently cancelled due to coronavirus - or giving them a "125% voucher". The suit against Viagogo is the latest in a string of proposed class action litigation looking to represent consumers who’ve allegedly been deprived of refunds for event tickets amid the coronavirus crisis. This tells me that anyone holding a voucher from Viagogo or StubHub in place of a refund … Crowds at Reading Festival 2019 - Day One. Ticket selling website Viagogo have come under fire from customers for refusing to issue refunds for events that have been cancelled or postponed due to the coronavirus pandemic.. has found that the ticketing company is refusing to follow through. Viagogo has been criticised for refusing to give refunds to people who have bought tickets on its site to events hit by the coronavirus pandemic Coronavirus (COVID-19) Update. Viagogo is dodging its responsibilities to customers by refusing to refund events cancelled due to coronavirus, Which? "viagogo, along with the entire live event sector, is experiencing the devastating impact that COVID-19 is having and we recognize the implications this has on those using our platform. Viagogo’s terms and conditions offer a refund or a voucher worth 125% for cancelled events, but not if they are postponed. has found. The consumer champion has heard from disgruntled Viagogo customers who have been denied refunds for events cancelled by the organisers – with the secondary ticketing site … The point of contention is whether or not an event has been cancelled or postponed to another date, as many festivals have done so they can avoid issuing complete refunds. has reported that ticket holders are “fighting for refunds from secondary ticketing seller Viagogo for events cancelled or postponed by coronavirus.” has released a report claiming ticket resale website Viagogo is denying fans refunds on tickets for events that have been cancelled by the coronavirus pandemic. From memory the courier fee was $9 per ticket. Viagogo “refusing” to refund fans for gigs cancelled due to coronavirus A refund is unavailable if the gig or festival in question is being rescheduled for 2021, according to Which? The impact of the coronavirus is an issue we are taking very seriously as we know globally it has a direct impact on both our buyers … If the event is postponed – The tickets are usually valid for the new date. Refund and Exchange requests are subject to conditions that are outlined in our Purchase Policy. Secondary sellers like StubHub and Viagogo are offering refunds on tickets, or you can have a voucher worth up to 125% of the original purchase price, to … TICKET selling website Viagogo have come under fire from customers for refusing to issue refunds for events that have been cancelled or postponed due to the coronavirus pandemic. Consumer watchdog Which? Viagogo have come under fire for refusing to issue refunds for events that have been cancelled or postponed due to the coronavirus pandemic. Please look out for an e-mail from us and remember to add viagogo on your safe list of contacts so that our e … I managed to print the tickets and was surprised to see that the tickets had the price printed on them, $112 plus a few cents. With many events having been put off due to the coronavirus pandemic, the consumer group said it has heard from disgruntled Viagogo customers who have experienced difficulties getting refunds … If the event is cancelled – We will ask you to return the tickets and you will be refunded for your purchase. Postponed, not cancelled. If your hotel and travel plans are also cancelled due to the outbreak of coronavirus you will also be entitled to a refund of those costs. That means if you plan not to attend for fear of the virus, or because you're sick yourself, you'd only get a refund if your ticket is resold. Ticket … If you have appropriate travel insurance you might be able to claim back the entire cost of your trip. Viagogo have reported a 45 per cent increase in people listing tickets for sales, in the wake of the coronavirus outbreak By Sam Meadows 7 March 2020 • 9:00pm Refunds on rescheduled events will depend on whether the event organizer decides to offer ticket refunds. has found. Here's a round-up of everything that you need to know - including how you can try to get your money back. Coronavirus Coverage. This left many customers, like Faye Hearn, concerned they’d be left out of pocket. has found. Daily Cover Stories. With many events having been put off due to the coronavirus pandemic, the consumer group said it has heard from disgruntled Viagogo customers who have experienced difficulties getting refunds … You’ll automatically have the right to a refund if your booking was for either: a package holiday - check if your booking counts as a package holiday However, given the unique circumstances surrounding coronavirus, we’re also offering an alternative option: If an event is cancelled, you have the option to receive a viagogo voucher, valued at 125% of your original purchase price, so you can enjoy an event of your choosing in the future. Which? Viagogo has been accused of refusing to give refunds on tickets that were purchased via its platform for UK events that have been cancelled as a result of COVID-19… Viagogo states that in this case, customers’ tickets will remain valid for the new date and refunds will not be offered. Generally, Ticketmaster cannot guarantee refunds or exchanges, except where an event has been cancelled or rescheduled, or where Australian Consumer Law applies. I want them couriered because I don't have a printer. Return … Viagogo is dodging its responsibilities to customers by refusing to refund events cancelled due to coronavirus, Which? If an event has not been cancelled and you decide to not go, you're not entitled to a refund through Australian Consumer Law. Consumer rights and advice group Which? 23 July 2020, 17:13 | Updated: 23 July 2020, 17:36. The consumer group said it has heard from disgruntled Viagogo customers who have experienced difficulties getting refunds. Viagogo "refuse" refunds for gigs postponed during COVID-19 pandemic. Viagogo "refuse" refunds for gigs postponed during COVID-19 pandemic. Currently, we are seeing some international artists cancel their Japan appearances because of the travel … TICKET selling website Viagogo have come under fire from customers for refusing to issue refunds for events that have been cancelled or postponed due to the coronavirus pandemic. If your booking is cancelled because of coronavirus, you might be able to get a refund or choose to rebook for another time. In Europe, attractions such … Consumer organisation Which? Thanks Carmela for sharing : My friend purchased 5 tickets for an event in Perth the cost of the ticket as per ticketk is $76.80 , she got charged $110 per ticket plus $160.02 booking fee plus 4.95 handling fee plus $16.49 vat .total cost $731,46 total rip-off. has reported that ticket holders are “fighting for refunds from secondary ticketing seller Viagogo for events cancelled or postponed by coronavirus.” While Viagogo states that it will refund customers for events that have been cancelled, Which? If you want a refund, you have 30 days to request it starting from the announcement of the new show date. Viagogo coronavirus. Hundreds of summer events have fallen victim to the coronavirus outbreak, with organisers offering to give fans their money back if they do not want to, or cannot, transfer their tickets to 2021.But Viagogo… The consumer champion has heard from disgruntled Viagogo customers who have been denied refunds for events cancelled by the organisers – with the secondary ticketing site seeking to exploit … Per viagogo’s guarantee, buyers are entitled to a full refund if an event is cancelled. Coronavirus (COVID-19): Cancellation and refund updates. Viagogo had charged over $50 per ticket as a admin or handling fee. The CMA has today published further detail on its views on the law in relation to cancellations and refunds during the pandemic. . Mac DeMarco, Temples) and the Ghibli Museum closing temporarily due to the Coronavirus Covid-19, you might be wondering if and how event tickets are refundable.. Ticket selling website Viagogo have come under fire from customers for refusing to issue refunds for events that have been cancelled or postponed due to the coronavirus pandemic.. FROM film premiers to sports matches, events across the world are being cancelled or postponed because of coronavirus fears. Lifestyle; Viagogo “refuses to reimburse fans” for concerts canceled in pandemic | Money Here's a … The U.S. leg of Weezer's Hella Mega tour with Green Day and Fall Out Boy has yet to be canceled due to the coronavirus, leaving fans who purchased tickets in limbo when it comes to refunds. This summer, Viagogo was criticised for refusing to give refunds to people who had bought tickets on its site to events hit by the coronavirus pandemic. But there are no guarantees. Viagogo are reportedly “refusing” to offer music fans refunds for gigs cancelled due to the coronavirus pandemic.. Protect and prevent people from becoming victims of scams by companies or individuals. They might be able to refund you or rebook your plans for a later date. has reported that ticket holders are “fighting for refunds from secondary ticketing seller Viagogo for events cancelled or … Here's a round-up of everything that you need to know - including how you can try to get your money back. Consumer watchdog Which? Consumer watchdog Which? has released a report claiming Viagogo is denying buyers refunds on tickets for events that have been cancelled due to the pandemic. Tickets website Viagogo should make it easier for festival goers to obtain refunds for events which are not going ahead as planned, according to Which? A CAMPAIGNER who successfully recovered over a thousand pounds from secondary ticketing site Viagogo has got £115,000 of refunds for other fans who say they were missold tickets. Many events have been postponed or rescheduled, rather than cancelled, due to coronavrius. Alternatively, they offer a voucher worth 120% of the original cost (minus shipping … Viagogo is dodging its responsibilities to customers by refusing to refund events cancelled due to coronavirus, Which? TICKET selling website Viagogo have come under fire from customers for refusing to issue refunds for events that have been cancelled or postponed due to the coronavirus pandemic. Consumer rights and advice group Which? Plaintiffs claim Viagogo is denying consumers refunds that arose because of the mass event cancellations stemming from the Covid-19 pandemic. Read More: Nursery fee refunds: Can you get your money back due to coronavirus closures? TicketNetwork: Refunds will be given for canceled events (minus shipping fees), and can take 2 weeks to process. Here's a … The consumer group said it has heard from disgruntled Viagogo customers who have experienced difficulties getting refunds.
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